Los Angeles Regional Office

1875 Century Park East, Suite 700
Century City, CA 90067 Phone:310-277-1237

San Diego Regional Office

964 Fifth Avenue, Suite 214
San Diego, CA 92101 Phone:619-222-1151

Corporate Headquarters

25531 Commercentre Dr., Suite 100
Lake Forest, CA 92630 Phone:949-716-1800 Fax:949-716-1805
Phone: 949-716-1800 Email: info@axcentsolutions.com

Career Opportunities

It's What You Know

There is always a solution... but some of the best include the human element.

Axcent Solutions is setting the standards for service oriented business. We are continually searching for "best of breed" candidates for a variety of technical, sales and administrative positions. From the first phases of research to the final finished product, everyone gets to pitch in. At Axcent, value is placed on achievement rather than tenure.

Excellent market opportunities have created positions for qualified professionals in many of our business groups. If you're a hardworking individual that "stands up" and takes ownership, and you're ready to turn your existing experience into a career-building opportunity in a dynamic, growing organization, then we may have a home for you.

Positions Available:

Business Development Manager
Systems Engineering
Customer Service
Marketing Assistant

Business Development Manager (BDM)

Locations: Irvine, Los Angeles and San Diego, California
Responsibilities: Responsible for identifying, forecasting and attaining sales revenue within a pre-assigned territory. This includes both direct sales and the development of potential partnerships in our area of coverage. BDMs are responsible for all aspects of sales and account management. This includes prospecting, qualifying and closing sales as well as coordinating all required resources to respond to complex requirements and sales situations. Effective management of territory and accurate reporting of sales forecasts and opportunity status are required.
Qualifications: BA, BS or equivalent. Five years relevant experience with at least 2 in the networking market. Demonstrated track record of successful solution selling in a complex, high technology environment. Experience with both direct and channel sales preferred.

Systems Engineering

Locations: Irvine, California
Responsibilities: Perform in-house and on-site installation on Axcent Solutions products and services as well as product support. Assist Business Development Managers by providing pre- and post-sales technical support to clients. Work with sales to architect technology-based solutions which best address customers' needs.
Qualifications: MCSE, CCA, or CCEA is required. Bachelor's degree in Math, Physics, Computer Science or Engineering is a plus. Three-year minimum with reseller or principal vendor is highly desirable. Technical background in thin client and server-based computing technologies, networking, IP, security and system administration is required. Microsoft products background is a plus. A strong track record of outstanding sales support, and b verbal and written communication skills is a must.

Customer Service

Locations: Irvine, California
Responsibilities: Candidate must possess strong communication skills both written and oral. A great upbeat personality is a must! In this position you will handle 65% of inbound calls for our staff. Clear enunciation is very important. Our customer service agents provide telephone and email support to our registered clients who have purchased annual support programs. You must be able to effectively log customer problems, communicate and guide through to completion. In addition, this position requires data entry and administrative duties such as faxing, filing and compiling research. The right candidate must be flexible, dedicated and outgoing to work in this fast paced environment.
Qualifications: We are a results driven company that thrives on technological advances. Our customer service representatives provide organization for all support related activity. You must be familiar with the Internet including browser and email applications. Candidates should also have a basic knowledge of Excel and Microsoft Word. Basic Act knowledge is a plus, although not necessary.
  1. Organizational and problem solving skills
  2. Proficient in managing/prioritizing multiple tasks
  3. Detail-oriented with strong analytical abilities
  4. Excellent communication skills, verbal and written
  5. Strong commitment to superior customer service
  6. Minimum 2 years background in customer service or related field
  7. Internet Savvy (researching skills a must)
  8. Data Entry (completing online forms with careful to attention to detail)
  9. Previous call center experience a plus